The Diploma in Quality management has been designed for everyone that would benefit from a broad understanding of what ISO 9001:2008 is, how it will impact on their role and the benefits that should be seen from adopting its principles.
- The concept of Quality.
- The basics of Quality Management Systems .
- A Quality Management System for your organization
- Understanding and controlling your business process .
- Continual improvement .
- Understanding the ISO 9001 Standard .
- Consolidation and Reflection .
- People - roles and relationships in a Quality organization .
- Documenting a Quality System .
- Managing Registration Projects .
- Cost savings, increased profitability and other benefits of a successful Quality Management System.
- Beyond registration.